WordPress Project Manager

GLIDE DESIGN

Remote

Orchestrate seamless execution of over 25+ full-scale WordPress website redesign projects to date, ensuring on-time delivery and exceeding client expectations. Manage a diverse portfolio of projects valued at over $1.26M, collaborating with high-profile enterprise clients in B2B and B2C sectors, including professional sports teams and beloved brands. Lead cross-functional teams to foster a dynamic and collaborative environment, ensuring effective communication channels and optimizing workflow processes. Cultivate strong client relationships by accurately interpreting their unique requirements and translating them into actionable project plans to achieve strategic goals.

• Implement technical project management methodologies to streamline project workflows and improve efficiency.

• Utilize project management software to track project progress, manage tasks, and coordinate team activities.

• Conduct regular status meetings with clients and internal teams to ensure alignment on project goals and deliverables.

• Perform risk management and mitigation strategies to address potential project delays or issues.

• Provide technical guidance and support to team members, ensuring adherence to best practices and industry standards.

• Analyze project performance data to identify areas for improvement and implement process enhancements.

• Manage budgets and resource allocation to ensure projects are completed within scope and on budget.

Localization Project Manager

WORDBANK, LLC

Denver, CO

Managed all facets of projects including defining budget, project scope, and objectives and worked with cross-departmental teams to ensure timely and successful deliveries. Collaborated with global teams to develop good customer relationships and maximize business growth.

• Developed long-term business strategy by using customer feedback to identify necessary process improvements.

• Confered with subject matter experts to establish precise understanding of specialized concepts to localize content appropriately.

• Educated key personnel in production methods required to achieve expectations and meet quality control standards.

• Elevated account management by predicting potential competitive threats and outlining proactive solutions.

  Resolved conflicts and negotiatated agreements between parties to reach win-win solutions and clarify misunderstandings.

Brand Manager & Digital Strategist

THE PAELLA CLUB

Barcelona, Spain

Conceptualized brand identity and developed unique accompanying graphic style and tone for use in internal and external communications. Built brand awareness and generated leads while directing marketing projects at all stages, including conceptual planning, schedule management and final implementation. Leveraged industry trends and competitive analysis to improve customer relationship building

• Improved and boosted brand image by revamping to facilitate more comfortable UX, resulting in 150% increase in website traffic.

• Grew company social media communities by 50%, increased customer engagement and activity by 60% within the first 60 days of employment.

Strategic Communication & Design Consultant

COFFEE IDEAS, INC

Kuilapalayam, Tamil Nadu, India

Served as a consultant for local business to establish areas of growth, develop achievable strategy for improvement, and advise permanent team on strategy execution. 

• Pioneered communications audit and collaborated with team to establish annual communications strategy.

• Developed innovative and targeted collateral to support overall branding objectives for the annual communications plan.

Administrative Assistant

UNIVERSITY OF PITTSBURGH:

GRADUATE SCHOOL OF PUBLIC HEALTH

Pittsburgh, PA

Provided comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations. Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers

• Promoted to serve as Career Service Specialist for 3-month period while company sought new full-time employee and subsequently oversaw new hire training.

Linguistics Research Intern

MAGEE-WOMENS RESEARCH INSTITUTE AND FOUNDATION

Pittsburgh, PA           

Conducted research and analysis on data from patient-provider health communication research studies. Proposed and applied analytical methods to the data.

• Wrote and submitted abstract with new findings which was accepted and presented at the International Conference on Communication in Healthcare and the Health Literacy Annual Research Conference in October 2017 in Baltimore, Maryland. 

Undergraduate Research Assistant

UNIVERSITY OF PITTSBURGH

Pittsburgh, PA

Assisted PhD student with socio-phonetic linguistics research by performing wave-spectrum audio analysis of Greek audio recordings and providing phonetic transcription from the data.

Human Resource Office Assistant

SODEXO: UNIVERSITY OF PITTSBURGH

Pittsburgh, PA

Assisted applicants with application process, front desk reception, filed paperwork, created excel spreadsheets, performed file audits, assisted applicants with registration for background checks, processed outgoing mail, managed internet job postings. 

Foundation & Development Intern

ALLEGHENY COLLEGE OF MARYLAND             

Everett, PA 

Assisted the Director of Foundation and Government Relations with expanding portfolio of donors and partners.

• Developed informational brochures, reviewed scholarship applications, and crafted recipient and donor receipt communication materials.

• Invoiced annually funded scholarship donors, and prepared grant applications.